Privacy Policy – Doinks Burger Joint Cleveland
At Doinks Burger Joint Cleveland, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information when you visit our restaurant, website, or interact with our services, including our digital QR menu and online communications.
By using our services, you agree to the terms outlined below.
1. Information We Collect
We may collect limited personal and non-personal information to improve your experience. This may include:
- Basic contact information (such as name or email, if voluntarily provided)
- Order and transaction details (for in-restaurant or takeout orders)
- Device information when using our digital QR menu
- Website usage data (such as pages visited and time spent)
- Feedback or messages you choose to send us
We do not collect more information than necessary to operate our services.
2. How We Use Your Information
The information we collect is used to:
- Process and manage orders
- Improve customer service and dining experience
- Update menu offerings and promotions
- Maintain and improve our digital QR menu system
- Respond to customer inquiries or feedback
- Enhance website performance and usability
We use data only to support and improve your experience at Doinks Burger Joint.
3. Digital QR Menu Usage
When you access our Digital QR Menu, limited technical data may be collected to ensure proper functionality, such as:
- Device type and browser
- Menu interaction data
- Page load performance
This information is used strictly for improving usability and does not personally identify users.
4. Information Sharing
We respect your privacy and do not sell or rent personal information.
We may share limited data only in the following cases:
- With service providers who help operate our business (e.g., payment or ordering systems)
- When required by law or legal processes
- To protect the safety, rights, or property of Doinks Burger Joint or our customers
All third-party partners are expected to handle data responsibly and securely.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
While no system can guarantee 100% security, we use appropriate safeguards to protect customer data in both digital and physical environments.
6. Cookies and Website Tracking
If you visit our website, we may use cookies or similar technologies to:
- Understand how visitors use our site
- Improve website performance
- Enhance user experience
You may choose to disable cookies in your browser settings, but some features may not function properly.
7. Third-Party Services
Our website or digital menu may include links or integrations with third-party services. These services have their own privacy policies, and we are not responsible for their practices.
We encourage users to review those policies when interacting with external platforms.
8. Children’s Privacy
Doinks Burger Joint does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it.
9. Your Choices
You may choose not to provide certain information, although this may limit some features or services. If you wish to request updates or removal of your information, you may contact us directly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our restaurant location or official communication channels.